Action Tours California

Action Zipline Tours delivers a solid adventure with guides who consistently prioritize safety and professionalism. Most visitors rave about the well-organized system, quality equipment, and supportive staff who help even the most height-phobic guests conquer their fears. The tour features nine ziplines with stunning Big Bear views, and there's a convenient harness pouch for phones so you can capture the experience. Multiple families mention returning for second visits, which says a lot about the quality of the actual zipline experience. Customer service experiences vary more than you'd expect. While some guests praise staff members like Alexis for going above and beyond, others report disappointing interactions, particularly around scheduling issues and rental equipment limitations. The front desk seems to enforce policies strictly, which has frustrated some families dealing with booking mistakes. Winter visitors should note that road conditions to the zipline site can be challenging, occasionally requiring chains. Despite some operational hiccups, the guides themselves receive glowing reviews for their attentiveness and ability to make the adventure enjoyable for first-timers and experienced zipliners alike.