Cover more ground with a 24-hour e-bike and explore the Elizabeth River Trail at your own pace.
24 hours
E-bike, Helmet, Lock
See more of Norfolk with a flexible 24-hour electric bike rental. Cruise the Elizabeth River Trail and nearby neighborhoods in comfort and style with everything you need for a smooth ride.
Riders must be 14+ and able to confidently ride a bicycle. Height range 5'0"–6'6"; weight limit 300 lb. Not for intoxicated riders; if pregnant in the third trimester or with serious heart, back, or knee conditions, consult a physician.
Do I need prior e-bike experience?
If you can ride a traditional bicycle, you’ll be comfortable on the pedal-assist cruisers
How far can I go on one battery charge?
Up to 50 miles on eco mode; bikes are sent out fully charged
What if it rains?
Light showers are fine; for heavy rain, lightning, or high winds you can reschedule or receive a full refund per the weather policy
Is parking available at your shop?
Customer parking is across the street at the MacArthur SOUTH Garage Parking Lot, 500 E City Hall Ave
Can children ride their own e-bikes?
Riders must be 14+ to operate an e-bike; younger kids can ride in a child seat, trailer, Tandem e-bike, or Cargo e-bike
What happens if my bike gets a flat or I have a problem?
Roadside assistance or a replacement bike will be provided if needed
Can I bring my dog?
No pets are allowed on the e-bikes or in trailers
Full refund with 24 hours’ notice. Full refund if the operator cancels due to weather or unforeseen circumstances. No-shows will be charged the full price.
223 E City Hall Ave, STE 101, Norfolk, VA 23510
Discover what we've curated for you
If you're looking for a place that truly gets customer service right, this Norfolk e-bike shop has it figured out. The staff here consistently impresses visitors, whether they're first-time riders nervously trying out an electric bike or experienced cyclists needing repairs. Alex, Scott, and Eddie all get shout-outs by name for being patient, knowledgeable, and genuinely helpful. Owners Amy and Kevin aren't just running the business from behind a desk either. They lead scenic tours along the Elizabeth River Trail, complete with watermelon breaks, and Amy has even personally delivered bikes to customers' homes to help with setup. People mention feeling zero pressure during the buying process, even when they changed their minds about purchases. What really stands out is the range of services they offer. Beyond sales, they handle rentals that reviewers found simple to book and pickup, complete with helmets that have built-in walkie talkies for staying connected on rides. The repair and service side gets equally high marks for quick turnaround times and expert work. Several visitors came in thinking they knew exactly what they wanted based on online research, only to leave with completely different bikes after test rides and conversations with the staff. This shop seems to have cultivated something beyond transactions. Multiple reviews mention it feeling like a community hub with group rides and ongoing support, which is exactly what you want when investing in a new hobby or mode of transportation.
We really had an incredible experience purchasing our Velotric Nomad 2 e-bikes from E-Bike Alley. As this was a decent sized financial purchase, we took our time in deciding what we wanted. Once the bikes we ordered came in, my wife changed her mind and found one she really loved on the floor that had just arrived earlier. Both Scott and Eddie were extremely helpful, as well as patient. They were so pleasant to deal with and we never felt pressured. I have already told friends where to go if they want a great customer service experience and quality product. Thank you!!!
Chuck Needham
August 14, 2025
We really had an incredible experience purchasing our Velotric Nomad 2 e-bikes from E-Bike Alley. As this was a decent sized financial purchase, we took our time in deciding what we wanted. Once the bikes we ordered came in, my wife changed her mind and found one she really loved on the floor that had just arrived earlier. Both Scott and Eddie were extremely helpful, as well as patient. They were so pleasant to deal with and we never felt pressured. I have already told friends where to go if they want a great customer service experience and quality product. Thank you!!!
Chuck Needham
August 14, 2025