Hawaii Tours - Oahu

When everything goes smoothly, this operation delivers memorable Pearl Harbor experiences with standout guides. Will gets mentioned repeatedly for his historical knowledge and personable style, making the tours both educational and engaging. Tyler and Tim also earn praise for their expertise, and several travelers specifically mention the convenience of having everything pre-arranged so they could simply show up and explore. However, some serious operational issues surface in recent feedback. Multiple guests report no-shows, unreturned calls and emails, and missing Arizona Memorial tickets despite confirmation. One reviewer mentions the company changed ownership, which might explain communication breakdowns. A few travelers ended up with expensive transportation to Pearl Harbor without the promised ticketed access, turning what should be seamless into frustrating waits. The contrast is stark: five-star experiences with knowledgeable guides on one hand, but concerning reliability problems on the other. If you book, you might get an excellent guide and smooth day, but based on recent patterns, confirm your reservation details directly beforehand and have a backup plan. The tours can be worthwhile when logistics work, but the inconsistency means going in with realistic expectations about potential hiccups.