Boat Rental at Marina Cay Resort

Most travelers rave about their experiences here, praising the clean, well-maintained pontoon boats and friendly staff. The rental process is consistently described as quick and easy, with boats ready to go right on time. Several reviewers specifically mention Maddox for making everything smooth and stress-free. People appreciate getting helpful tips about where to go on Flathead Lake and note the professional service from start to finish. However, there's a concerning pattern with billing issues that's worth knowing about. Multiple customers report being charged twice for fuel, sometimes months after their rental, and then struggling to reach anyone when trying to resolve it. Some mention difficulty getting responses through phone, email, or text. While the majority of renters have wonderful experiences on the water itself, the post-rental customer service and billing practices appear to be problematic areas that could use improvement. Just keep an eye on your credit card statements after your trip.