Cruise Crab Island on a Double-Decker Pontoon Rental

Customers consistently praise the friendly, helpful staff here, with several reviewers specifically calling out team members like Shaka, Tyler, and Deshawn for going above and beyond. The booking process is straightforward, even for last-minute reservations, and the boats come clean and well-equipped. Staff members have even jumped in to help nervous renters navigate tricky docking situations in high winds, which speaks volumes about their commitment to customer service. The location can be tricky to find since GPS doesn't always pinpoint it accurately, so give yourself a few extra minutes to locate the marina. Parking is limited and requires payment, and you might end up lugging your gear from across the street. There have been occasional overbooking issues where customers were redirected to a neighboring company, though the boats ended up being nice. The double-decker pontoons are impressive but come with challenges like a short ladder and strong currents that might require extra anchoring. Overall, renters walk away happy and ready to book again, making this a solid choice for a day on the water.