Ma'alaea Harbor Whale Watching on the Malolo

Malolo delivers solid snorkeling at some of the best value pricing on Maui. Most guests rave about the crew's friendliness and professionalism, with staff members like Ashley, Joe the photographer, and various captains earning specific shoutouts for making families feel welcome and safe. The underwater visibility at Molokini Crater consistently impresses, and many appreciate that they offer afternoon tours when other companies don't run. The experience does come with some quirks worth noting. Group sizes can push 45-50 people, which feels crowded to some guests. A few reviewers mentioned captains with overly stern tones around safety rules, though this seems captain-dependent. The gratuity prompting bothers some people, with direct requests for specific tip amounts. Food is fairly basic—pastries for breakfast, pre-made sandwiches for lunch—and vegetarian accommodations have been hit or miss, though one recent reviewer had a positive veggie experience. Weather can redirect trips from Molokini to alternate spots, but most guests still enjoy those backup locations. Despite minor hiccups, families with young kids consistently report great experiences, and the photographer gets high marks for capturing memories.