Born on the shores of Kailua in 1971, Hawaiian Island Creations has spent more than five decades equipping surfers and beach lovers with gear that embodies the ocean and the aloha spirit. Still locally owned, HIC handpicks boards,...
This surf and beachwear shop offers an impressive selection of hard-to-find brands like Billabong, Volcom, and Quiksilver, along with a solid inventory of surfboards, body boards, wetsuits, and swimwear. The store is spacious, well-organized, and stocked with everything from gear to clothing. Several visitors specifically praise the helpful staff and efficient service, particularly mentioning positive experiences with ordering items and getting assistance on the floor. However, customer service appears inconsistent across visits. Multiple reviews describe staff members gathered at registers chatting rather than helping customers, difficulty getting assistance with sizing or finding items, and a general lack of friendliness or acknowledgment when entering the store. Some mention specific poor interactions with managers and sales associates who seemed disengaged or even unwelcoming. These service issues seem more prevalent than typical one-off bad days, suggesting it's worth going in with modest expectations for personalized attention. If you're comfortable browsing independently and know what you're looking for, the selection makes it worth a visit. Just be prepared to potentially track down help if you need it.
There is so much here! Tons of cloths and lots of cool surf attire. If you need a yeti or a surf board there is a ton of stuff. 💯 If your in the area definitely check this place out!
Kathy M
5 years ago
There is so much here! Tons of cloths and lots of cool surf attire. If you need a yeti or a surf board there is a ton of stuff. 💯 If your in the area definitely check this place out!
Kathy M
5 years ago