Mile High Ski and Snowboard is a longtime Big Bear favorite, family owned and operated since 1980 with three generations working together. Known for friendly, fast service, they help guests of all ages and skill levels get outfitt...
This family-run shop has built a loyal following thanks to their genuinely helpful approach and well-maintained equipment. Mallory gets called out repeatedly for her patient, knowledgeable service, especially when working with rusty riders who need a refresher on the basics. The husband and wife owners are known for sharing insider tips on where to ride, and customers appreciate their friendly, down-to-earth vibe. Equipment is consistently described as clean, reliable, and reasonably priced, with everything from e-bikes to mountain bikes and kid-friendly options. The overwhelming majority of visitors have smooth, hassle-free experiences here. Most praise focuses on the personalized attention and willingness to help tourists figure out their plans. A couple of negative experiences involved mix-ups with products and perceived attitude issues, though these seem to be outliers rather than the norm. Long-time customers keep coming back year after year, which speaks volumes about the consistency and quality you can expect.
Best customer service and prices, coming back every time
Lina Sosa
February 24, 2026
Best customer service and prices, coming back every time
Lina Sosa
February 24, 2026