Bike Truckee is a locally owned, family-run bike shop dedicated to helping visitors experience Tahoe–Truckee on two wheels. From child-friendly cruisers to cutting-edge Bosch-powered e-mountain bikes, their well-maintained fleet s...
Dennis and Rachel have built something special here with their locally-owned operation. Customers consistently highlight how the owners and their team (Brent, Noah, Allison, and Rory all get mentions) go way beyond the basics. They'll spend 20 minutes helping you find the perfect bike fit, offer detailed trail recommendations based on your experience level, and even make quick repairs while you grab lunch. The personal attention extends to families with young kids, with staff making sure even 6-year-olds feel comfortable and providing helpful extras like water bottles and bike trailers. The quality equipment stands out, particularly their Bulls e-bikes for both mountain trails and touring. People appreciate that the rental process moves quickly without feeling rushed, and the shop's location near paved trails and the bike park is convenient. Several reviewers came back multiple times or ended up buying bikes after positive rental experiences. Staff expertise really shines through in their ability to match riders with appropriate trails around Truckee and Tahoe, whether you're an experienced rider looking for challenging singletrack or a first-timer wanting an easy river path.
I highly recommend this fantastic 5++++ stars local Truckee business!! I stopped by Bike Truckee to ask about renting an e-bike for AMBBR (ride about Lake Tahoe for LLS). Even though they were officially closed, co-owner Dennis was there and was happy to talk to me. Over the next two weeks, I rented an e-bike on 3 occasions. Each time, co-owners Dennis and Rachel plus their staff members were incredibly helpful with explaining how the bikes operated, sharing riding path options, and ensuring I had a good fitting helmet. Dennis and Rachel are very knowledgeable and very willing to provide advice and answer questions. The overall renting experience was fantastic! I then decided to purchase an e-mountain bike. Dennis was so great helping me select the right bike! He took a lot of time to explain how each bike worked and adjusted the suspension system for my size. Rachel also helped me with selecting pedals, gloves, a saddle bag, and providing additional information such as how to use the walk mode. They also installed a mirror, bike rack and side panels. I was there about 4 hours, and I never felt like they were done helping me even after the sale was complete. They asked that I come back after a couple of rides, and they would make other adjustments as needed. Great people and service!
trish hackemack
May 26, 2025
I highly recommend this fantastic 5++++ stars local Truckee business!! I stopped by Bike Truckee to ask about renting an e-bike for AMBBR (ride about Lake Tahoe for LLS). Even though they were officially closed, co-owner Dennis was there and was happy to talk to me. Over the next two weeks, I rented an e-bike on 3 occasions. Each time, co-owners Dennis and Rachel plus their staff members were incredibly helpful with explaining how the bikes operated, sharing riding path options, and ensuring I had a good fitting helmet. Dennis and Rachel are very knowledgeable and very willing to provide advice and answer questions. The overall renting experience was fantastic! I then decided to purchase an e-mountain bike. Dennis was so great helping me select the right bike! He took a lot of time to explain how each bike worked and adjusted the suspension system for my size. Rachel also helped me with selecting pedals, gloves, a saddle bag, and providing additional information such as how to use the walk mode. They also installed a mirror, bike rack and side panels. I was there about 4 hours, and I never felt like they were done helping me even after the sale was complete. They asked that I come back after a couple of rides, and they would make other adjustments as needed. Great people and service!
trish hackemack
May 26, 2025