Explore Cades Cove, Roaring Fork, and more by UTV
14 Hours
Up to 6 people
Free cancellation with a full refund up to 24 hours before your start time. No-shows are charged the full price without a refund. Receive a full refund if American UTV Rentals cancels due to unforeseen circumstances.
Bring a driver’s license and a physical or digital copy of your car insurance policy for every driver. Your car insurance acts as the primary insurance.
Download offline maps for the Smoky Mountain region before leaving. Network service is poor or unavailable in some areas.
Sign the rental agreement, liability release and waiver, and complete a vehicle walk-around form before departure.
3120 Parkway, Pigeon Forge, TN 37863
This provider has earned an exceptional reputation for combining friendly service with well-maintained vehicles and competitive pricing. The staff, including team members like Missy, Mike, and Tammy, consistently go above and beyond with thorough safety briefings, detailed route recommendations, and helpful Google Maps setup to guide riders to the best spots. Multiple families mention exploring Cades Cove and Roaring Fork Motor Trail, spotting wildlife like bears, elk, and deer along the way. The UTVs themselves are praised as clean, reliable, and well-cared for, with enclosed cabs that include heat and AC for comfort in any weather. What really stands out is the exceptional customer service. One reviewer shares how the staff mailed back a forgotten sweater at no charge, and another notes how flexible they were with timing when traffic caused delays. Families appreciate that car seats fit easily and the spacious six-seaters accommodate groups comfortably. The only minor complaint mentioned is that one vehicle was quite loud, making conversation difficult while driving. Overall, this is clearly a customer-focused operation where you'll get good value, dependable equipment, and staff who genuinely care about making your experience memorable.
The absolute best company to rent from! They’re extremely accommodating and every single employee we spoke to was so kind. We rented from them twice during our stay & if we visit TN again, we will definitely be a returning customer. Highly recommend!!
Brenna Grissom
June 27, 2026
The absolute best company to rent from! They’re extremely accommodating and every single employee we spoke to was so kind. We rented from them twice during our stay & if we visit TN again, we will definitely be a returning customer. Highly recommend!!
Brenna Grissom
June 27, 2026