Ride at your own pace past river views, historic streets and riverside art
Up to 4 hrs
Up to 14 people
E-bike, helmet, lock
Explore on a self-guided e-bike ride, using pedal assist set to your comfort level. Follow the 10.5-mile Elizabeth River Trail past shipyard panoramas and neon-lit murals, with time to pause wherever your curiosity takes you.
Cancel at least 72 hours before your rental for a full refund. Within 72 hours, receive a 50% refund or reschedule. Less than 24 hours: no refund; one reschedule allowed. No-shows are non-refundable. Rentals run rain or shine. If the operator cancels for unsafe weather or an emergency closure, choose a full refund or one reschedule.
Product ID: P67G3Z
Yes. Ages 5–13 can ride on a tandem or cargo e-bike rather than operate their own e-bike. Either upgrade costs an additional $15.
Wear comfortable clothing and closed-toe shoes. Bring water, sunglasses, sunscreen and weather-appropriate layers, plus a fully charged phone for navigation. Bring a charger to charge your phone on the bike.
Yes. The shop has restrooms, free filtered cold-water refills and a phone charging station.
223 E City Hall Ave, STE 101, Norfolk, VA 23510
If you're looking for a place that truly gets customer service right, this Norfolk e-bike shop has it figured out. The staff here consistently impresses visitors, whether they're first-time riders nervously trying out an electric bike or experienced cyclists needing repairs. Alex, Scott, and Eddie all get shout-outs by name for being patient, knowledgeable, and genuinely helpful. Owners Amy and Kevin aren't just running the business from behind a desk either. They lead scenic tours along the Elizabeth River Trail, complete with watermelon breaks, and Amy has even personally delivered bikes to customers' homes to help with setup. People mention feeling zero pressure during the buying process, even when they changed their minds about purchases. What really stands out is the range of services they offer. Beyond sales, they handle rentals that reviewers found simple to book and pickup, complete with helmets that have built-in walkie talkies for staying connected on rides. The repair and service side gets equally high marks for quick turnaround times and expert work. Several visitors came in thinking they knew exactly what they wanted based on online research, only to leave with completely different bikes after test rides and conversations with the staff. This shop seems to have cultivated something beyond transactions. Multiple reviews mention it feeling like a community hub with group rides and ongoing support, which is exactly what you want when investing in a new hobby or mode of transportation.
Over the phone they were great today. Very helpful, answered all my questions & concerns. I’ll update after I get my bike repaired lol.
Taneisha J
September 7, 2024
Over the phone they were great today. Very helpful, answered all my questions & concerns. I’ll update after I get my bike repaired lol.
Taneisha J
September 7, 2024
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