Book a door-to-door town car or limo for up to 7
45 Minutes to 1.5 Hours
up to 7 people
Ride in a private luxury town car or executive limo and leave the driving to Smoky Bear Shuttle. Your transfer time depends on your pickup and drop-off locations, typically 45 minutes to 1.5 hours.
Property pickup and drop-off is at the operator’s discretion based on location, mountain terrain, and vehicle access. If your address can’t be safely serviced, a nearby alternate location will be arranged.
Reservations are final unless the refundable option is selected at purchase. Cancellations within 24 hours forfeit the deposit or fare paid. If pickup has been started and you cancel, you forfeit the deposit or entire fare. No-shows are charged full fare. If the operator cancels, you get a full refund.
Yes, but cabin pickup and drop-off is at the operator’s discretion based on location, mountain terrain, and shuttle accessibility. If an address can’t be safely serviced, you may need to meet at a nearby alternate location.
Provide your pick-up address location when you fill out the booking form.
If you change destinations, the operator may charge a change fee. The amount isn’t specified, so clarify the fee with Greetwell before you book.
The drivers here really stand out as genuine, caring people who make passengers feel like family. Ruth, Dallas, Lola, and the rest of the team consistently earn praise for being warm, professional, and going above and beyond with helpful local recommendations. Multiple travelers mention feeling reassured and comfortable, especially those traveling solo or dealing with emotional goodbyes. The communication and coordination with the team is excellent, with drivers arriving punctually and keeping passengers informed throughout. Beyond basic airport shuttles between Knoxville and the Gatlinburg area, they also offer specialty tours like the popular moonshine and wine tasting experiences. Drivers are knowledgeable about the region's history and best routes to avoid traffic, and several reviewers mention getting taken to breathtaking viewpoints along the way. One traveler notes they need advance notice if your flight arrives early, as they don't automatically track flight times, so communication on your end matters. The vehicles stay spotless and comfortable, and the overall vibe is friendly locals who genuinely enjoy sharing their mountain community with visitors.
Dallas was awesome!!! He really knows his info and he definitely treats you like royalty! He goes above and beyond for his people and makes us feel comfortable! Definitely recommend!!!
Kristy Grohall
April 4, 2026
Dallas was awesome!!! He really knows his info and he definitely treats you like royalty! He goes above and beyond for his people and makes us feel comfortable! Definitely recommend!!!
Kristy Grohall
April 4, 2026