Explore the Elizabeth River Trail on a fully equipped e-bike and discover murals, museums and waterfront views at your pace
Up to 4 hours
Electric bike, Helmet, Lock
Ride Norfolk’s 10.5-mile Elizabeth River Trail with a four-hour electric bike rental. Cruise effortlessly past shipyards, street art and historic neighborhoods while choosing your own stops for food, art and waterfront vistas.
Riders must be at least 14 years old, 5'0"–6'6" tall, and under 300 lb, able to balance and control a bicycle. Rentals may be refused to pregnant guests in the third trimester or anyone appearing intoxicated.
Do I need prior e-bike experience?
No. If you can ride a traditional bicycle you’ll be comfortable on the pedal-assist cruiser, and staff provide a quick demo before you roll.
How far can I go on one battery charge?
Up to 50 miles on eco mode, more than enough for the 10.5-mile trail and detours.
What if it rains?
Light showers are fine; in heavy rain, lightning or high winds you can reschedule or receive a full refund according to the weather policy.
Full refunds will be granted for inclement weather.
223 E City Hall Ave, STE 101, Norfolk, VA 23510
If you're looking for a place that truly gets customer service right, this Norfolk e-bike shop has it figured out. The staff here consistently impresses visitors, whether they're first-time riders nervously trying out an electric bike or experienced cyclists needing repairs. Alex, Scott, and Eddie all get shout-outs by name for being patient, knowledgeable, and genuinely helpful. Owners Amy and Kevin aren't just running the business from behind a desk either. They lead scenic tours along the Elizabeth River Trail, complete with watermelon breaks, and Amy has even personally delivered bikes to customers' homes to help with setup. People mention feeling zero pressure during the buying process, even when they changed their minds about purchases. What really stands out is the range of services they offer. Beyond sales, they handle rentals that reviewers found simple to book and pickup, complete with helmets that have built-in walkie talkies for staying connected on rides. The repair and service side gets equally high marks for quick turnaround times and expert work. Several visitors came in thinking they knew exactly what they wanted based on online research, only to leave with completely different bikes after test rides and conversations with the staff. This shop seems to have cultivated something beyond transactions. Multiple reviews mention it feeling like a community hub with group rides and ongoing support, which is exactly what you want when investing in a new hobby or mode of transportation.
We really had an incredible experience purchasing our Velotric Nomad 2 e-bikes from E-Bike Alley. As this was a decent sized financial purchase, we took our time in deciding what we wanted. Once the bikes we ordered came in, my wife changed her mind and found one she really loved on the floor that had just arrived earlier. Both Scott and Eddie were extremely helpful, as well as patient. They were so pleasant to deal with and we never felt pressured. I have already told friends where to go if they want a great customer service experience and quality product. Thank you!!!
Chuck Needham
August 14, 2025
We really had an incredible experience purchasing our Velotric Nomad 2 e-bikes from E-Bike Alley. As this was a decent sized financial purchase, we took our time in deciding what we wanted. Once the bikes we ordered came in, my wife changed her mind and found one she really loved on the floor that had just arrived earlier. Both Scott and Eddie were extremely helpful, as well as patient. They were so pleasant to deal with and we never felt pressured. I have already told friends where to go if they want a great customer service experience and quality product. Thank you!!!
Chuck Needham
August 14, 2025