Glen Rock Express

This heritage railway operation clearly knows how to create memorable family experiences, with themed events that really steal the show. The Santa Express and special character events like Ice Princess and Wicked receive glowing praise for their attention to detail, talented performers, and staff who genuinely engage with children. Families love how well-organized everything feels, from easy online booking to the warm, decorated train cars and the actors who circulate throughout rides with stickers and photo opportunities. The staff consistently earns compliments for being friendly, knowledgeable, and patient with kids of all ages. The scenic train rides themselves provide a relaxing outing, though one family noted that round-trip rides without a stop or activity can feel a bit short on adventure. One visitor had a disappointing experience with an unheated train car and underwhelming brunch service during cold weather, which didn't match their ticket price expectations. Otherwise, the train cars are described as comfortable and well-maintained. Most seasonal events run around two hours total and seem to hit the sweet spot for family entertainment, with ample parking and basic amenities available.