Private Pontoon Boat Rental on Long Lake in Naples

Moose Landing has built a loyal following over the years, with many families returning summer after summer for their boat rentals. The staff consistently earns praise for being friendly, helpful, and accommodating. People specifically mention Matt for his exceptional service, including delivering boats directly to private docks and making the rental process seamless. The boats themselves are generally described as clean, well-maintained, and perfect for family outings on Long Lake. Staff members go the extra mile by helping with coolers, explaining controls thoroughly, and being available to answer questions. A few hiccups show up in the reviews. One person had trouble getting responses about a rental and disputed charges, while another couple felt the check-in staff was disrespectful and the boat underwhelming. There was also a complaint about unexpected cleaning fees. These seem to be outliers though. The overwhelming pattern is smooth experiences, year after year, with quick problem-solving when issues do arise (like swapping out a boat with a faulty motor). Long-time customers clearly trust them for reliable service and enjoyable days on the water.