Perched above the legendary triple-tier Umauma Falls, the Umauma Experience turns Hawaii’s raw beauty into pure exhilaration. Family-owned since 2009, this team of local guides blends the spirit of aloha with rigorous safety train...
Most visitors rave about the zipline tours here, praising the long, fast lines with incredible views over lush Hawaiian scenery. The guides consistently get shout-outs by name – people love how friendly and knowledgeable the staff are, whether you're ziplining, doing the ATV tour, or swimming at waterfalls. Families especially appreciate that younger kids can participate, and the combination tours like "Zip and Dip" seem to be huge hits. The property itself is beautiful, with Cleo's Peace Garden and multiple waterfall access points that make for memorable experiences beyond just the adrenaline rush. The main operational hiccup mentioned is that larger group sizes can mean waiting between ziplines, which slows down the pace. A couple reviewers noted the experience felt less personal than in years past, with guides focused on safety instructions but not much beyond that. There's one serious safety incident detailed in the reviews involving staff inattention that resulted in injury, though this appears to be an isolated event rather than a pattern. Overall, the property delivers on adventure and scenery, especially if you catch them on a day with smaller groups and engaged guides.
Zip lining was super fun! Great crew and beautiful surroundings. The ride was short and the lines were strong. Totally hands free and they treated us well. One of my favorite activities we have done on the Big Island and I would highly recommend it.
John Correia
August 13, 2025
Zip lining was super fun! Great crew and beautiful surroundings. The ride was short and the lines were strong. Totally hands free and they treated us well. One of my favorite activities we have done on the Big Island and I would highly recommend it.
John Correia
August 13, 2025